When something goes wrong with a lift, people ask who is responsible. This is general information to help you understand the roles; it is not legal advice, and you should consult a lawyer for your specific case.
Typical roles
| Party | Practical duties |
|---|---|
| Owner or RWA | Keep the lift maintained, arrange AMC, inspection and licence, act on faults |
| Builder | Deliver a lift that meets the contract and handover requirements |
| Lift installer | Install and test properly, hand over documents |
| Service company | Maintain as per AMC and attend faults |
| Residents | Use correctly and report faults |
How to reduce risk
- Keep a written AMC and service log.
- Keep inspection and licence current.
- Act promptly on reported faults.
- Train staff in emergency steps.
- Keep records of every incident.
Related reading
See inspection and licence in Karnataka and lift safety checklist for RWAs.
Lift company near me and elevator company near me in Bangalore
Want a safety review of your building lifts? Call us. Searching for a lift company near me or an elevator company near me in Bangalore? Eider Elevators is based in Battarahalli on Old Madras Road and serves homes, apartments, hospitals and businesses across the city. Read about our lifts and elevators in Bangalore, see the areas we serve, learn about lift service and AMC, or contact our team for a site visit and quotation.
Key takeaways
- Responsibility is shared between owner or RWA, builder, installer and service company.
- Records and prompt action reduce risk.
- Consult a lawyer for specific cases.
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