Many buyers think a warranty and an AMC are the same thing, and are surprised by a bill after the warranty ends. They are different, and understanding the difference can protect your lift and your budget. Here is a clear comparison for owners of lifts in Bangalore.
What is a warranty?
A warranty is a promise from the supplier or installer to repair or replace defective parts or workmanship for a stated period after handover. It usually covers faults caused by manufacturing or installation defects, not wear and tear, misuse, vandalism or damage from outside causes.
What is an AMC?
An Annual Maintenance Contract (AMC) is an agreement for regular preventive servicing and breakdown attendance over a period, usually a year. It keeps the lift in good condition and catches problems early. Some AMCs include spare parts (comprehensive) and some do not (non-comprehensive).
Side by side
| Point | Warranty | AMC |
|---|---|---|
| Purpose | Covers defects after installation | Keeps the lift maintained and reliable |
| Duration | A fixed period after handover | A contract period, renewable |
| Preventive service | May or may not be included | Core of the contract |
| Wear and tear | Usually excluded | Depends on contract type |
| Misuse and vandalism | Excluded | Usually excluded |
| Cost | Included in the price of the lift | Separate charge |
Why you still need an AMC during the warranty
- A warranty rarely includes full preventive service.
- A lift without regular service may wear out faster and can void warranty conditions.
- Safety checks are needed from day one.
Ask the installer exactly what is covered during the warranty, and whether regular service visits are included.
Questions to ask
- How long is the warranty and what does it cover?
- Are preventive service visits included during the warranty?
- What is excluded?
- What AMC options are offered after the warranty, and what do they cost?
- Will the AMC include spare parts, labour and breakdown visits?
Plan ahead
Do not wait for the warranty to end. Choose your AMC before handover and keep service reports. Read the lift AMC guide and what affects AMC price, and see our lift service and AMC page.
Lift company near me and elevator company near me in Bangalore
Ask us for AMC options for your lift, whoever installed it. Searching for a lift company near me or an elevator company near me in Bangalore? Eider Elevators is based in Battarahalli on Old Madras Road and serves homes, apartments, hospitals and businesses across the city. Read about our lifts and elevators in Bangalore, see the areas we serve, learn about lift service and AMC, or contact our team for a site visit and quotation.
Key takeaways
- A warranty covers defects; an AMC keeps the lift maintained.
- Wear and tear and misuse are usually excluded from warranty.
- Arrange an AMC before the warranty ends, and ask what is included.
